Thank you for all your help. You have gone above and beyond. Its really refreshing to see some one as proactive and engaged. When I first sent the email after work hours I did not expect a reply let alone an inquiry into my question. Not only did you respond but you provided insight and remedy. Fantastic. In this day and age service of that caliber is almost non existent and is quite honestly a surprise. Based upon this interaction this evening I will definitely sing the praises of Heartland and will be a loyal agent. This degree of service needs to be commended and is a testament to what true client service represents. Nice work.